Orders in Nairobi are delivered within 4 hours during our working hours (9am to 6pm, 7 days a week). Orders outside Nairobi take 2-3 working days, depending on the courier. We'll message you on WhatsApp once your order is on its way.

Yes, we deliver countrywide. Delivery fees depend on your location and are shown at checkout. If you don't see your area, message us on WhatsApp and we'll sort it out.

In Nairobi, you pay on delivery. For orders outside Nairobi, payment is made in advance before we send your order.

In the rare case that your item arrives damaged, send a photo of it to our WhatsApp within 24 hours of delivery and we will replace it.

Yes. All our jewelry is hypoallergenic and made from stainless steel, so it's gentle on sensitive ears.

Size-related adjustments can only be done at the time of delivery, while the rider is still with you. Please check the fit before the rider leaves.

Keep it dry and remove it before showering, swimming, or exercising. Put it on after perfume, lotion, and hairspray. Wipe it gently with a soft cloth after wearing, and store it in a pouch or box away from other pieces to avoid scratches.

Message us on WhatsApp using the button at the bottom right of the site. We're open 7 days a week, 9am to 6pm, and we'll get back to you as soon as we can.